Cookie Policy
Gallistra Skyle Financial Services
Last Updated: March 15, 2025
1 What Are Cookies and Tracking Technologies
Cookies are small text files that websites place on your device when you visit them. Think of them as digital breadcrumbs that help websites remember who you are and what you've done during your visit. At clyvathora.sbs, we use various tracking technologies to enhance your experience with our financial goal-setting platform.
Beyond traditional cookies, we also employ web beacons, pixel tags, and local storage technologies. These tools work together to create a more personalized experience as you navigate through our financial planning resources and educational content.
Why This Matters to You
These technologies help us understand how you interact with our platform, allowing us to improve our financial planning tools and provide more relevant content based on your interests and goals.
2 Types of Tracking We Use
Essential Cookies
These are absolutely necessary for our website to function properly. They enable core features like secure login to your financial dashboard, maintaining your session while you create budgets, and ensuring our contact forms work correctly.
Functional Cookies
These remember your preferences and choices to make your experience smoother. They'll recall your preferred currency settings, language choices, and which financial calculators you use most frequently.
Analytical Cookies
We use these to understand how visitors interact with our platform. They help us identify which financial planning resources are most popular and where users might be experiencing difficulties in their journey.
Marketing Cookies
These track your browsing habits to show you relevant financial education content and services. They help us understand which topics interest you most so we can provide better-targeted resources.
3 How Tracking Enhances Your Experience
When you first visit our platform, you might spend time exploring our retirement planning calculator. Our tracking technologies remember this interest and can suggest related articles about retirement savings strategies during your next visit. This personalization saves you time searching for relevant content.
For returning users, we can restore your previous session state. If you were in the middle of creating a monthly budget, our system remembers where you left off. This continuity makes it easier to maintain momentum in your financial planning journey.
We also use this data to improve our educational content. When we notice users frequently switching between our debt reduction tools and investment calculators, we can create integrated resources that address both topics simultaneously.
4 Data Retention and Storage
Different types of tracking data have different lifespans based on their purpose and your privacy needs. Here's how long we typically retain various types of information:
Data Type | Retention Period | Purpose |
---|---|---|
Session Cookies | End of browser session | Maintain login and form data |
Preference Cookies | 12 months | Remember your settings |
Analytics Data | 26 months | Improve platform performance |
Marketing Data | 13 months | Personalize content recommendations |
5 Managing Your Cookie Preferences
You have complete control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may limit some functionality of our financial planning tools.
Browser-Specific Instructions
- Google Chrome: Settings → Privacy and Security → Cookies and Site Data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Site Permissions → Cookies and Site Data
You can also use private or incognito browsing modes, which automatically delete cookies when you close your browser window. This is particularly useful if you're accessing our platform from a shared computer.
6 Third-Party Services and Tracking
Some features of our platform integrate with trusted third-party services to enhance your experience. For example, we might use analytics services to understand user behavior patterns or embed financial calculators from reputable financial institutions.
These third-party services may place their own cookies on your device. While we carefully select our partners based on their privacy practices, we recommend reviewing their individual privacy policies to understand how they handle your data.
Your Privacy Rights
Under South African privacy legislation, you have the right to know what personal information we collect, how we use it, and you can request deletion of your data at any time. We're committed to transparency in all our data practices.
7 Updates to This Policy
As technology evolves and we introduce new features to our financial planning platform, we may need to update this cookie policy. We'll always notify users of significant changes through email or prominent notices on our website.
We encourage you to review this policy periodically to stay informed about how we're protecting your privacy and improving your experience. The date at the top of this page shows when the policy was last updated.
Questions About Our Cookie Policy?
We're here to help clarify any aspects of our data practices. Our privacy team is available to answer your questions and address any concerns you might have about how we handle your information.
Email: info@clyvathora.sbs
Phone: +27 83 636 1003
Address: 41 Chaucer Rd, Lombardy East, Johannesburg, 2090, South Africa